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Diving deeper into category performance, the most popular sub-categories are Games with a value of 100.0, Toys with 45.9, and Educational Toys with 42.5. These sub-categories are all nested within the Toys & Games parent category.
At the product level, the items driving the most sales are Board & Card Games with a value of 100.0, Portable Electronic Games with 45.2, and Dolls & Dollhouse Accessories with 18.4. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 60% of orders are placed using prepaid methods, while 40% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 41% of the customer base, followed by VALUE_SEEKER at 24% and WEEKEND_SHOPPER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 81% of the customers are new to the platform, while 19% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-8%
vs last 30 days
3%
vs last 30 days
₹ 946
vs last 30 days
19%
vs last 30 days
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