Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Books with a value of 100.0, Novelty Items with 61.0, and Arts & Crafts with 41.6. These sub-categories are all nested within the Arts & Entertainment parent category.
At the product level, the items driving the most sales are Educational Books with a value of 100.0, General Purpose Stickers & Emblems with 16.1, and Musical Instruments with 5.6. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 54% of orders are placed using prepaid methods, while 46% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 34% of the customer base, followed by QUALITY_FIRST_SHOPPER at 34% and VALUE_SEEKER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 65% of the customers are new to the platform, while 35% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Friday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-1%
vs last 30 days
3%
vs last 30 days
₹ 860
vs last 30 days
21%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing