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Diving deeper into category performance, the most popular sub-categories are Beverages with a value of 100.0, Snacks & Sweets with 31.3, and Prepared Meals with 22.8. These sub-categories are all nested within the Food & Beverages parent category.
At the product level, the items driving the most sales are Juices with a value of 100.0, Protein Powder with 29.6, and Edible Seeds with 23.5. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 44% of orders are placed using prepaid methods, while 56% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 37% of the customer base, followed by VALUE_SEEKER at 27% and WEEKEND_SHOPPER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 86% of the customers are new to the platform, while 14% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-2%
vs last 30 days
10%
vs last 30 days
₹ 824
vs last 30 days
18%
vs last 30 days
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