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Diving deeper into category performance, the most popular sub-categories are Beverages with a value of 100.0, Prepared Meals with 31.1, and Snacks & Sweets with 26.3. These sub-categories are all nested within the Food & Beverages parent category.
At the product level, the items driving the most sales are Juices with a value of 100.0, Plant-based Products with 30.8, and Protein Powder with 26.9. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 34% of orders are placed using prepaid methods, while 66% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 34% of the customer base, followed by QUALITY_FIRST_SHOPPER at 33% and VALUE_SEEKER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 82% of the customers are new to the platform, while 18% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
1%
vs last 30 days
18%
vs last 30 days
₹ 869
vs last 30 days
23%
vs last 30 days
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