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Diving deeper into category performance, the most popular sub-categories are Baby Health with a value of 100.0, Baby Nursing with 89.9, and Baby Diapering with 73.2. These sub-categories are all nested within the Baby & Toddler parent category.
At the product level, the items driving the most sales are Diaper Kits & Liners with a value of 100.0, Baby & Toddler Food with 81.5, and Nursing Care & Accessories with 51.2. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 50% of orders are placed using prepaid methods, while 50% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 36% of the customer base, followed by VALUE_SEEKER at 27% and WEEKEND_SHOPPER at 26%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 74% of the customers are new to the platform, while 26% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
14%
vs last 30 days
23%
vs last 30 days
₹ 879
vs last 30 days
20%
vs last 30 days
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