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Diving deeper into category performance, the most popular sub-categories are Filing & Organization with a value of 100.0, Office Supplies with 45.0, and Industrial Automation with 11.5. These sub-categories are all nested within the Business & Industrial parent category.
At the product level, the items driving the most sales are Printers, Inks & Accessories with a value of 100.0, Recipe Card Boxes with 39.7, and Electric Motors with 28.8. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 77% of orders are placed using prepaid methods, while 23% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 42% of the customer base, followed by ECONOMY_SHOPPER at 21% and WEEKEND_SHOPPER at 19%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 65% of the customers are new to the platform, while 35% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Friday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-12%
vs last 30 days
3%
vs last 30 days
₹ 635
vs last 30 days
22%
vs last 30 days
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