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Diving deeper into category performance, the most popular sub-categories are Health Care with a value of 100.0, Hair Care with 70.9, and Personal Care with 38.0. These sub-categories are all nested within the Health & Beauty parent category.
At the product level, the items driving the most sales are Educational Books with a value of 100.0, Protein Powder with 75.0, and Ayurvedic Medical Supplies with 60.7. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 31% of orders are placed using prepaid methods, while 69% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 34% of the customer base, followed by WEEKEND_SHOPPER at 33% and VALUE_SEEKER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 57% of the customers are new to the platform, while 43% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
71%
vs last 30 days
25%
vs last 30 days
₹ 1826
vs last 30 days
29%
vs last 30 days
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