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Diving deeper into category performance, the most popular sub-categories are Clothing with a value of 100.0, Jewelry with 39.1, and Gifts & Novelties with 14.1. These sub-categories are all nested within the Apparel & Accessories parent category.
At the product level, the items driving the most sales are Plated & Coated Jewellery with a value of 100.0, Earrings with 63.1, and Artificial Jewellery with 60.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 54% of orders are placed using prepaid methods, while 46% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 37% of the customer base, followed by VALUE_SEEKER at 26% and WEEKEND_SHOPPER at 26%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 83% of the customers are new to the platform, while 17% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
0%
vs last 30 days
11%
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₹ 1376
vs last 30 days
14%
vs last 30 days
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