Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Baby Nursing with a value of 100.0, Baby Health with 51.5, and Baby Diapering with 38.0. These sub-categories are all nested within the Baby & Toddler parent category.
At the product level, the items driving the most sales are Nursing Care & Accessories with a value of 100.0, Baby & Toddler Clothing with 48.4, and Diaper Kits & Liners with 47.4. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 53% of orders are placed using prepaid methods, while 47% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 36% of the customer base, followed by QUALITY_FIRST_SHOPPER at 30% and VALUE_SEEKER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 86% of the customers are new to the platform, while 14% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
1%
vs last 30 days
20%
vs last 30 days
₹ 924
vs last 30 days
14%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing