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Diving deeper into category performance, the most popular sub-categories are Lighting with a value of 100.0, Hardware Supplies with 99.2, and Plumbing & Fixtures with 85.4. These sub-categories are all nested within the Hardware parent category.
At the product level, the items driving the most sales are Bathroom & Kitchen Fittings with a value of 100.0, Power Inverters with 50.6, and Wall Switches with 46.7. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 43% of orders are placed using prepaid methods, while 57% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 35% of the customer base, followed by QUALITY_FIRST_SHOPPER at 33% and VALUE_SEEKER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 82% of the customers are new to the platform, while 18% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
10%
vs last 30 days
12%
vs last 30 days
₹ 1727
vs last 30 days
21%
vs last 30 days
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