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Diving deeper into category performance, the most popular sub-categories are Pet Food with a value of 100.0, Pet Accessories with 43.4, and Pet Grooming with 40.2. These sub-categories are all nested within the Animals & Pet Supplies parent category.
At the product level, the items driving the most sales are Small Animal Food Supplies with a value of 100.0, Pets Collar & Collar Charms with 49.3, and Grooming Supplies with 45.7. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 72% of orders are placed using prepaid methods, while 28% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 34% of the customer base, followed by WEEKEND_SHOPPER at 28% and VALUE_SEEKER at 21%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 87% of the customers are new to the platform, while 13% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-1%
vs last 30 days
14%
vs last 30 days
₹ 1124
vs last 30 days
8%
vs last 30 days
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