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Diving deeper into category performance, the most popular sub-categories are Backpacks with a value of 100.0, Travel Bags & Accessories with 78.0, and Cases & Covers with 74.9. These sub-categories are all nested within the Luggage & Bags parent category.
At the product level, the items driving the most sales are Card Holders with a value of 100.0, School Bags with 50.3, and Travel Accessories with 50.1. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 78% of orders are placed using prepaid methods, while 22% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 38% of the customer base, followed by WEEKEND_SHOPPER at 26% and VALUE_SEEKER at 21%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 86% of the customers are new to the platform, while 14% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 AM on Sunday, with the highest concentration of orders in the 12 - 6 AM range. The activity is notably lower during the 6 - 12 AM period, which is typical for most eCommerce platforms.
0%
vs last 30 days
4%
vs last 30 days
₹ 1262
vs last 30 days
10%
vs last 30 days
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