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Diving deeper into category performance, the most popular sub-categories are Beverages with a value of 100.0, Snacks & Sweets with 50.9, and Health Foods with 40.9. These sub-categories are all nested within the Food & Beverages parent category.
At the product level, the items driving the most sales are Juices with a value of 100.0, Protein Powder with 73.8, and Edible Seeds with 55.5. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 55% of orders are placed using prepaid methods, while 45% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 34% of the customer base, followed by VALUE_SEEKER at 27% and WEEKEND_SHOPPER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 85% of the customers are new to the platform, while 15% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
7%
vs last 30 days
16%
vs last 30 days
₹ 979
vs last 30 days
13%
vs last 30 days
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