Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Hardware Supplies with a value of 100.0, Lighting with 54.5, and Tools with 30.8. These sub-categories are all nested within the Hardware parent category.
At the product level, the items driving the most sales are Bathroom & Kitchen Fittings with a value of 100.0, Wires, Cables & Hand Tools with 96.2, and Electrical Connectors with 91.8. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 35% of orders are placed using prepaid methods, while 65% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 40% of the customer base, followed by VALUE_SEEKER at 25% and WEEKEND_SHOPPER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 82% of the customers are new to the platform, while 18% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-13%
vs last 30 days
4%
vs last 30 days
₹ 1192
vs last 30 days
24%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing