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Diving deeper into category performance, the most popular sub-categories are Storage Solutions with a value of 100.0, Bedroom Furniture with 38.8, and Living Room Furniture with 10.5. These sub-categories are all nested within the Home Decor parent category.
At the product level, the items driving the most sales are Shoe Rack with a value of 100.0, Furniture with 68.4, and Sofas with 21.1. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 21% of orders are placed using prepaid methods, while 79% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 39% of the customer base, followed by VALUE_SEEKER at 25% and WEEKEND_SHOPPER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 81% of the customers are new to the platform, while 19% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 6 - 12 AM period, which is typical for most eCommerce platforms.
15%
vs last 30 days
1%
vs last 30 days
₹ 1148
vs last 30 days
38%
vs last 30 days
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