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Diving deeper into category performance, the most popular sub-categories are Games with a value of 100.0, Educational Toys with 55.6, and Toys with 33.4. These sub-categories are all nested within the Toys & Games parent category.
At the product level, the items driving the most sales are Board & Card Games with a value of 100.0, Remote Control Toys & Accessories with 36.6, and Portable Electronic Games with 33.4. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 48% of orders are placed using prepaid methods, while 52% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 36% of the customer base, followed by VALUE_SEEKER at 26% and WEEKEND_SHOPPER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 81% of the customers are new to the platform, while 19% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
7%
vs last 30 days
7%
vs last 30 days
₹ 1153
vs last 30 days
23%
vs last 30 days
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