Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Vaping & Smoking Accessories with a value of 100.0, Smoking Accessories with 81.7, and **** with ****. These sub-categories are all nested within the Tobacco & Smoking parent category.
At the product level, the items driving the most sales are E-liquids with a value of 100.0, Smoking Accessories (cigarettes , Lighters, Pipes, Etc) with 66.3, and Lighters & Matches with 15.5. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 49% of orders are placed using prepaid methods, while 51% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 34% of the customer base, followed by QUALITY_FIRST_SHOPPER at 34% and VALUE_SEEKER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 87% of the customers are new to the platform, while 13% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
21%
vs last 30 days
4%
vs last 30 days
₹ 786
vs last 30 days
16%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing