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Diving deeper into category performance, the most popular sub-categories are Office Supplies with a value of 100.0, Filing & Organization with 28.5, and Industrial Automation with 17.0. These sub-categories are all nested within the Business & Industrial parent category.
At the product level, the items driving the most sales are Printers, Inks & Accessories with a value of 100.0, Recipe Card Boxes with 34.1, and Weighing Scales with 14.8. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 72% of orders are placed using prepaid methods, while 28% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 35% of the customer base, followed by QUALITY_FIRST_SHOPPER at 34% and VALUE_SEEKER at 22%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 85% of the customers are new to the platform, while 15% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-2%
vs last 30 days
5%
vs last 30 days
₹ 1028
vs last 30 days
12%
vs last 30 days
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