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Diving deeper into category performance, the most popular sub-categories are Electronics Accessories with a value of 100.0, Home Electronics with 13.4, and Communication Devices with 0.6. These sub-categories are all nested within the Electronics parent category.
At the product level, the items driving the most sales are Tv Receivers with a value of 100.0, Routers with 70.0, and Data Storage with 69.5. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 76% of orders are placed using prepaid methods, while 24% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 39% of the customer base, followed by WEEKEND_SHOPPER at 25% and VALUE_SEEKER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 83% of the customers are new to the platform, while 17% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 6 - 12 AM period, which is typical for most eCommerce platforms.
-19%
vs last 30 days
12%
vs last 30 days
₹ 2215
vs last 30 days
10%
vs last 30 days
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