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Diving deeper into category performance, the most popular sub-categories are Skin Care with a value of 100.0, Personal Care with 52.8, and Clothing with 52.0. These sub-categories are all nested within the Health & Beauty parent category.
At the product level, the items driving the most sales are Perfumes with a value of 100.0, Cookware & Bakeware with 34.8, and Rudraksha & Accessories with 27.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 59% of orders are placed using prepaid methods, while 41% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 34% of the customer base, followed by QUALITY_FIRST_SHOPPER at 31% and VALUE_SEEKER at 22%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 72% of the customers are new to the platform, while 28% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
5%
vs last 30 days
21%
vs last 30 days
₹ 982
vs last 30 days
13%
vs last 30 days
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