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Diving deeper into category performance, the most popular sub-categories are Office Supplies with a value of 100.0, Industrial Automation with 34.5, and Filing & Organization with 33.9. These sub-categories are all nested within the Business & Industrial parent category.
At the product level, the items driving the most sales are Printers, Inks & Accessories with a value of 100.0, Recipe Card Boxes with 50.3, and Multimeters with 46.6. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 63% of orders are placed using prepaid methods, while 37% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 40% of the customer base, followed by VALUE_SEEKER at 24% and WEEKEND_SHOPPER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 80% of the customers are new to the platform, while 20% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
1%
vs last 30 days
3%
vs last 30 days
₹ 923
vs last 30 days
14%
vs last 30 days
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