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Diving deeper into category performance, the most popular sub-categories are Beverages with a value of 100.0, Snacks & Sweets with 48.5, and Health Foods with 42.7. These sub-categories are all nested within the Food & Beverages parent category.
At the product level, the items driving the most sales are Juices with a value of 100.0, Protein Powder with 81.6, and Ready-to-eat Meals with 54.7. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 52% of orders are placed using prepaid methods, while 48% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 35% of the customer base, followed by VALUE_SEEKER at 26% and WEEKEND_SHOPPER at 26%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 82% of the customers are new to the platform, while 18% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
4%
vs last 30 days
17%
vs last 30 days
₹ 1028
vs last 30 days
18%
vs last 30 days
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