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Diving deeper into category performance, the most popular sub-categories are Storage Solutions with a value of 100.0, Bedroom Furniture with 63.1, and Living Room Furniture with 19.1. These sub-categories are all nested within the Home Decor parent category.
At the product level, the items driving the most sales are Furniture with a value of 100.0, Sofas with 33.7, and Mattresses with 11.5. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 29% of orders are placed using prepaid methods, while 71% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 39% of the customer base, followed by VALUE_SEEKER at 26% and WEEKEND_SHOPPER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 86% of the customers are new to the platform, while 14% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
23%
vs last 30 days
2%
vs last 30 days
₹ 1363
vs last 30 days
23%
vs last 30 days
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