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Diving deeper into category performance, the most popular sub-categories are Baby Diapering with a value of 100.0, Baby Nursing with 87.4, and Baby Bathing with 33.1. These sub-categories are all nested within the Baby & Toddler parent category.
At the product level, the items driving the most sales are Diaper Kits & Liners with a value of 100.0, Nursing Care & Accessories with 61.5, and Baby & Toddler Clothing with 43.8. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 46% of orders are placed using prepaid methods, while 54% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 31% of the customer base, followed by WEEKEND_SHOPPER at 27% and VALUE_SEEKER at 26%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 85% of the customers are new to the platform, while 15% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
6%
vs last 30 days
29%
vs last 30 days
₹ 755
vs last 30 days
19%
vs last 30 days
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