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Diving deeper into category performance, the most popular sub-categories are Plumbing & Fixtures with a value of 100.0, Lighting with 93.9, and Hardware Supplies with 87.0. These sub-categories are all nested within the Hardware parent category.
At the product level, the items driving the most sales are Bathroom & Kitchen Fittings with a value of 100.0, Wall Switches with 53.0, and Electrical Connectors with 33.9. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 54% of orders are placed using prepaid methods, while 46% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 35% of the customer base, followed by QUALITY_FIRST_SHOPPER at 33% and VALUE_SEEKER at 22%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 80% of the customers are new to the platform, while 20% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
18%
vs last 30 days
17%
vs last 30 days
₹ 2121
vs last 30 days
15%
vs last 30 days
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