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Diving deeper into category performance, the most popular sub-categories are Baby Nursing with a value of 100.0, Baby Diapering with 54.4, and Baby Bathing with 46.2. These sub-categories are all nested within the Baby & Toddler parent category.
At the product level, the items driving the most sales are Nursing Care & Accessories with a value of 100.0, Baby & Toddler Clothing with 77.1, and Diaper Kits & Liners with 67.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 64% of orders are placed using prepaid methods, while 36% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 31% of the customer base, followed by WEEKEND_SHOPPER at 29% and VALUE_SEEKER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 90% of the customers are new to the platform, while 10% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Tuesday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
24%
vs last 30 days
28%
vs last 30 days
₹ 972
vs last 30 days
9%
vs last 30 days
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