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Diving deeper into category performance, the most popular sub-categories are Baby Nursing with a value of 100.0, Baby Diapering with 74.8, and Baby Health with 58.2. These sub-categories are all nested within the Baby & Toddler parent category.
At the product level, the items driving the most sales are Diaper Kits & Liners with a value of 100.0, Nursing Care & Accessories with 75.5, and Baby & Toddler Food with 52.3. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 58% of orders are placed using prepaid methods, while 42% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 34% of the customer base, followed by WEEKEND_SHOPPER at 28% and VALUE_SEEKER at 27%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 86% of the customers are new to the platform, while 14% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
18%
vs last 30 days
31%
vs last 30 days
₹ 854
vs last 30 days
13%
vs last 30 days
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