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Diving deeper into category performance, the most popular sub-categories are Beverages with a value of 100.0, Health Foods with 43.2, and Snacks & Sweets with 37.1. These sub-categories are all nested within the Food & Beverages parent category.
At the product level, the items driving the most sales are Juices with a value of 100.0, Protein Powder with 74.7, and Ready-to-eat Meals with 42.2. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 55% of orders are placed using prepaid methods, while 45% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 35% of the customer base, followed by WEEKEND_SHOPPER at 26% and VALUE_SEEKER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 83% of the customers are new to the platform, while 17% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-5%
vs last 30 days
18%
vs last 30 days
₹ 1019
vs last 30 days
12%
vs last 30 days
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