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Diving deeper into category performance, the most popular sub-categories are Fitness Equipment with a value of 100.0, Outdoor Recreation with 93.5, and Indoor Games with 70.9. These sub-categories are all nested within the Sports & Recreation parent category.
At the product level, the items driving the most sales are Indoor Game Sets & Equipments with a value of 100.0, Sports Bags with 37.5, and Team Sports Equipment with 37.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 57% of orders are placed using prepaid methods, while 43% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 36% of the customer base, followed by WEEKEND_SHOPPER at 26% and VALUE_SEEKER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 85% of the customers are new to the platform, while 15% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-17%
vs last 30 days
15%
vs last 30 days
₹ 1300
vs last 30 days
16%
vs last 30 days
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