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Diving deeper into category performance, the most popular sub-categories are Vaping & Smoking Accessories with a value of 100.0, Smoking Accessories with 98.9, and **** with ****. These sub-categories are all nested within the Tobacco & Smoking parent category.
At the product level, the items driving the most sales are E-liquids with a value of 100.0, Smoking Accessories (cigarettes , Lighters, Pipes, Etc) with 83.7, and Lighters & Matches with 15.2. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 58% of orders are placed using prepaid methods, while 42% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 36% of the customer base, followed by QUALITY_FIRST_SHOPPER at 31% and VALUE_SEEKER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 87% of the customers are new to the platform, while 13% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-6%
vs last 30 days
12%
vs last 30 days
₹ 682
vs last 30 days
19%
vs last 30 days
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