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Diving deeper into category performance, the most popular sub-categories are Beverages with a value of 100.0, Snacks & Sweets with 56.8, and Health Foods with 36.5. These sub-categories are all nested within the Food & Beverages parent category.
At the product level, the items driving the most sales are Protein Powder with a value of 100.0, Juices with 96.5, and Spice Mixes & Curry Powders with 88.6. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 60% of orders are placed using prepaid methods, while 40% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 35% of the customer base, followed by QUALITY_FIRST_SHOPPER at 33% and VALUE_SEEKER at 22%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 85% of the customers are new to the platform, while 15% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
0%
vs last 30 days
13%
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₹ 1031
vs last 30 days
12%
vs last 30 days
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