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Diving deeper into category performance, the most popular sub-categories are Beverages with a value of 100.0, Snacks & Sweets with 57.9, and Spices & Seasonings with 27.7. These sub-categories are all nested within the Food & Beverages parent category.
At the product level, the items driving the most sales are Juices with a value of 100.0, Spice Mixes & Curry Powders with 82.3, and Edible Seeds with 75.2. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 65% of orders are placed using prepaid methods, while 35% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 38% of the customer base, followed by WEEKEND_SHOPPER at 26% and VALUE_SEEKER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 85% of the customers are new to the platform, while 15% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Tuesday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-4%
vs last 30 days
11%
vs last 30 days
₹ 944
vs last 30 days
9%
vs last 30 days
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