Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Skin Care with a value of 100.0, Personal Care with 77.0, and Health Care with 65.5. These sub-categories are all nested within the Health & Beauty parent category.
At the product level, the items driving the most sales are Perfumes with a value of 100.0, Educational Books with 59.6, and Costumes & Accessories with 25.5. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 55% of orders are placed using prepaid methods, while 45% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 34% of the customer base, followed by QUALITY_FIRST_SHOPPER at 31% and VALUE_SEEKER at 21%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 64% of the customers are new to the platform, while 36% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
10%
vs last 30 days
23%
vs last 30 days
₹ 988
vs last 30 days
10%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing