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Diving deeper into category performance, the most popular sub-categories are Baby Nursing with a value of 100.0, Baby Diapering with 64.6, and Baby Health with 52.8. These sub-categories are all nested within the Baby & Toddler parent category.
At the product level, the items driving the most sales are Nursing Care & Accessories with a value of 100.0, Diaper Kits & Liners with 85.2, and Baby & Toddler Clothing with 46.8. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 62% of orders are placed using prepaid methods, while 38% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 33% of the customer base, followed by WEEKEND_SHOPPER at 29% and VALUE_SEEKER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 91% of the customers are new to the platform, while 9% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
20%
vs last 30 days
30%
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₹ 1041
vs last 30 days
11%
vs last 30 days
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