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Diving deeper into category performance, the most popular sub-categories are Baby Nursing with a value of 100.0, Baby Health with 94.5, and Baby Diapering with 85.4. These sub-categories are all nested within the Baby & Toddler parent category.
At the product level, the items driving the most sales are Diaper Kits & Liners with a value of 100.0, Baby & Toddler Clothing with 98.0, and Nursing Care & Accessories with 84.8. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 46% of orders are placed using prepaid methods, while 54% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 35% of the customer base, followed by QUALITY_FIRST_SHOPPER at 31% and VALUE_SEEKER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 85% of the customers are new to the platform, while 15% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-3%
vs last 30 days
22%
vs last 30 days
₹ 778
vs last 30 days
21%
vs last 30 days
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