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Diving deeper into category performance, the most popular sub-categories are Personal Care with a value of 100.0, Skin Care with 96.0, and Health Care with 88.9. These sub-categories are all nested within the Health & Beauty parent category.
At the product level, the items driving the most sales are Perfumes with a value of 100.0, Educational Books with 71.8, and Plant-based Products with 41.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 28% of orders are placed using prepaid methods, while 72% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 35% of the customer base, followed by WEEKEND_SHOPPER at 32% and VALUE_SEEKER at 24%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 72% of the customers are new to the platform, while 28% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-14%
vs last 30 days
13%
vs last 30 days
₹ 939
vs last 30 days
35%
vs last 30 days
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