Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Pet Food with a value of 100.0, Pet Grooming with 65.2, and Pet Accessories with 57.2. These sub-categories are all nested within the Animals & Pet Supplies parent category.
At the product level, the items driving the most sales are Small Animal Food Supplies with a value of 100.0, Grooming Supplies with 75.9, and Pets Collar & Collar Charms with 66.6. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 63% of orders are placed using prepaid methods, while 37% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 34% of the customer base, followed by QUALITY_FIRST_SHOPPER at 32% and VALUE_SEEKER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 82% of the customers are new to the platform, while 18% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Tuesday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-7%
vs last 30 days
12%
vs last 30 days
₹ 871
vs last 30 days
12%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing