Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Clothing with a value of 100.0, Skin Care with 51.9, and Personal Care with 36.2. These sub-categories are all nested within the Apparel & Accessories parent category.
At the product level, the items driving the most sales are Perfumes with a value of 100.0, Topwear with 85.6, and Denims & Jeans with 74.4. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 54% of orders are placed using prepaid methods, while 46% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is WEEKEND_SHOPPER with 35% of the customer base, followed by QUALITY_FIRST_SHOPPER at 29% and VALUE_SEEKER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 82% of the customers are new to the platform, while 18% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 PM on Sunday, with the highest concentration of orders in the 12 - 6 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-2%
vs last 30 days
25%
vs last 30 days
₹ 1121
vs last 30 days
19%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing