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Diving deeper into category performance, the most popular sub-categories are Outdoor Recreation with a value of 100.0, Fitness Equipment with 76.9, and Sports Equipment with 57.0. These sub-categories are all nested within the Sports & Recreation parent category.
At the product level, the items driving the most sales are Indoor Game Sets & Equipments with a value of 100.0, Sports Bags with 61.9, and Team Sports Equipment with 60.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 59% of orders are placed using prepaid methods, while 41% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 34% of the customer base, followed by VALUE_SEEKER at 26% and WEEKEND_SHOPPER at 26%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 87% of the customers are new to the platform, while 13% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Wednesday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-10%
vs last 30 days
26%
vs last 30 days
₹ 1373
vs last 30 days
12%
vs last 30 days
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