Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Skin Care with a value of 100.0, Hair Care with 75.6, and Health Care with 68.3. These sub-categories are all nested within the Health & Beauty parent category.
At the product level, the items driving the most sales are Ayurvedic Medical Supplies with a value of 100.0, Plant-based Products with 60.0, and Shaving Cream & Beard Oil with 50.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 41% of orders are placed using prepaid methods, while 59% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 34% of the customer base, followed by WEEKEND_SHOPPER at 33% and VALUE_SEEKER at 22%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 69% of the customers are new to the platform, while 31% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Sunday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-12%
vs last 30 days
14%
vs last 30 days
₹ 926
vs last 30 days
33%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing