Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Skin Care with a value of 100.0, Clothing with 58.9, and Personal Care with 42.9. These sub-categories are all nested within the Health & Beauty parent category.
At the product level, the items driving the most sales are Feminine Personal Care with a value of 100.0, Perfumes with 100.0, and Printers, Inks & Accessories with 75.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 40% of orders are placed using prepaid methods, while 60% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 35% of the customer base, followed by WEEKEND_SHOPPER at 31% and VALUE_SEEKER at 25%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 73% of the customers are new to the platform, while 27% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
36%
vs last 30 days
21%
vs last 30 days
₹ 1080
vs last 30 days
25%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing