Recent Chats
No chat history yet
Start a new conversation to begin
Diving deeper into category performance, the most popular sub-categories are Clothing with a value of 100.0, Jewelry with 26.1, and Accessories with 15.7. These sub-categories are all nested within the Apparel & Accessories parent category.
At the product level, the items driving the most sales are Key Chains with a value of 100.0, Plated & Coated Jewellery with 79.7, and Shorts with 75.4. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 59% of orders are placed using prepaid methods, while 41% prefer Cash on Delivery (COD). This distribution indicates a strong preference for prepaid in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 39% of the customer base, followed by VALUE_SEEKER at 27% and WEEKEND_SHOPPER at 23%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 80% of the customers are new to the platform, while 20% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 6 - 12 PM on Monday, with the highest concentration of orders in the 6 - 12 PM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-12%
vs last 30 days
5%
vs last 30 days
₹ 1130
vs last 30 days
11%
vs last 30 days
Terrible
Bad
Okay
Good
Amazing