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Diving deeper into category performance, the most popular sub-categories are Clothing with a value of 100.0, Jewelry with 80.0, and Vehicle Parts & Accessories with 80.0. These sub-categories are all nested within the Apparel & Accessories parent category.
At the product level, the items driving the most sales are Spares, Tools & Maintenance Service Parts with a value of 100.0, Plant-based Products with 75.0, and Nasal Sprays with 50.0. These products span across different categories, indicating diverse customer interests.
Customer payment preferences tell us about trust and convenience factors. 36% of orders are placed using prepaid methods, while 64% prefer Cash on Delivery (COD). This distribution indicates a strong preference for COD in this region.
The customer base can be segmented into distinct behavioral groups. The largest segment is QUALITY_FIRST_SHOPPER with 38% of the customer base, followed by WEEKEND_SHOPPER at 32% and VALUE_SEEKER at 16%. Understanding these segments helps in tailoring marketing and product strategies.
Customer retention is a key indicator of business health. 62% of the customers are new to the platform, while 38% are returning customers.
Finally, understanding when customers prefer to shop is essential for inventory and customer service planning. The data shows that the peak time for placing orders is between 12 - 6 AM on Sunday, with the highest concentration of orders in the 12 - 6 AM range. The activity is notably lower during the 12 - 6 AM period, which is typical for most eCommerce platforms.
-45%
vs last 30 days
3%
vs last 30 days
₹ 742
vs last 30 days
44%
vs last 30 days
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